Refund policy

Refund & Return Policy


Last updated: 2026.3.7

1. General Policy

For hygiene and safety reasons, all sales of press-on nails are final.

We do not accept returns, exchanges, or refunds for:
  • Change of mind
  • Wrong size ordered
  • Style preference
  • Ordering by mistake
As we ship internationally from China, returns are costly and time-consuming for both sides.

2. When We Can Help

We will assist you only if you receive:
  • Damaged or broken nails
  • Wrong style / size / color
  • Missing items (nails, application kit)

3. How To Claim

  1. Contact us within 72 hours of delivery.
  2. Provide clear photos of the package & defective items.
  3. We will reply within 24 hours and offer:
      • Free replacement of damaged/wrong items
      • Partial refund (if applicable)
      • Full refund only for severe fulfillment errors

4. Shipping

We do not cover return shipping costs, and we do not accept returned packages unless pre-approved.